Mortgage Loan Processor

Company: First Horizon Bank
Location: Kenner
Posted on: January 26, 2026

Job Description:

Job Description Location: On site in Birmingham, AL, Metairie, LA or Kenner, LA. Summary : The Mortgage Processor Role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products. Candidates must possess proficiency with technology and a strong sense of urgency with an ability to work in a team environment while maintaining excellent organization and communication skills. Candidates must also have the ability to self-manage a pipeline of 25-35 loans at all times. Essential Duties and Responsibilities : • Ability to self-manage a pipeline of 25-35 loans on a daily/weekly basis. • Ability to calculate complex income streams and assist in restructuring of loan files. • Maintain daily workflow prioritization to ensure closing dates are met. • Adhere to published SLAs to promote effective pipeline management. • Order all required verifications and documentation as required by product guidelines and underwriting. • Analyze and ensure all documentation received are accurate and meets product guidelines and underwriting conditions. • Responsible for monitoring rate locks and initiating any Change of Circumstances for re-disclosure requirements. • Ensure follow-up to all Pre-Funding and Post-Closing Audits as requested. • Provide excellent customer service to both internal and external clients. • Communicate effectively with all parties to the transaction to keep them informed of file status. • Mentor and provide assistance to Mortgage Processors I and II. • All other duties as assigned Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. • High school Diploma or General education degree with a minimum of five years of Mortgage Loan Processing experience. • Ability to effectively use various computer software applications. • Ability to embrace and adopt all Technology as set forth by the line(s) of businesses. • Working knowledge of Mortgage Residential Loan Workflow from Origination to Post Closing. • Basic accounting and mathematical skills. • Ability to effectively Multitask. • Work successfully in a fast-paced working environment and meet critical deadlines. • Delivers excellent verbal customer service. • Demonstrates Leadership • Excellent interpersonal skills/Champions Teamwork • Goal and success oriented. • Self-Starter • Highly organized, proven track record of successfully managing Time and Pipeline execution. • A "sales" mindset • Retail channel experience (partnering with MLOs, Operations, Underwriters, Regional Mgrs. & Bank Execs). • Focus on Quality and Understanding of Regulation/Compliance requirements. • Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful. • Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines. • Commitment to a positive customer experience (internal and external). NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More FirstHorizon.com/First -Horizon-National- Corporation/Careers/Our -Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Keywords: First Horizon Bank, Biloxi , Mortgage Loan Processor, Accounting, Auditing , Kenner, Mississippi