Dispatcher/CSR (6/23/2025)
Company: ACS Air Conditioning Specialist Inc
Location: Silverhill
Posted on: June 24, 2025
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Job Description:
Essential Job Duties: - Maintaining the daily schedule for both
service techs and installation teams - Answering incoming calls
Booking jobs for service department - Communicating with customers
daily for follow ups, tech arrival updates, scheduling, and more
Fast-paced environment with strong teamwork environment High typing
and multitasking skills required Requirements & Qualifications: -
1-3 years related experience and/or training in customer service,
dispatching or project management, or equivalent combination of
education and experience - Proactive & accountable Self-motivated,
fast learner and highly organized multi-tasker with attention to
detail - Excellent communication and customer service skills
especially under pressure - Familiarity with Service Titan and HVAC
dispatching is ideal (will train for right person) - Team player
who is a self-starter and able to learn independently - Confident
in utilizing and learning new software programs - Geographical
knowledge of service area or map reading skills - High school
diploma or general education degree (GED) - Must enjoy helping and
working with others Experience: Dispatching: 1-3 years (Preferred)
Compensation details: 18-20 Hourly Wage
PI8fefc3dc4a28-37156-37920062
Keywords: ACS Air Conditioning Specialist Inc, Biloxi , Dispatcher/CSR (6/23/2025), Customer Service & Call Center , Silverhill, Mississippi
