Farmers Insurance Customer Service Representative

Company: Andrew M Malone Insurance Agency Farmers Insurance
Location: Fairhope
Posted on: February 17, 2026

Job Description:

Job Description Job Description Farmers Insurance - Malone Agency in Fairhope, Alabama, is looking for a friendly, dedicated professional to join our amazing team as a Full-Time Customer Service Representative. You will have the opportunity to utilize your customer service skills while growing your career. No prior experience? No problem! If you have experience in customer service or sales in another industry, we will provide all of the knowledge and education you need to be successful and grow your career in Insurance. Are you an experienced customer service representative? Awesome! We would love for you to bring your established skills to Farmers Insurance to help us better serve our customers while growing your career. We provide opportunities for continuing education and mentorship as well as the potential to advance your career. If youre ready to grow your career and your knowledge in the industry, apply today! Benefits Annual Base Salary Bonus Opportunities Paid Time Off (PTO) Retirement Plan Career Growth Opportunities Evenings Off licensing assistance available team building events collaborative work environment performance review bonus business casual attire casual Fridays paid holidays Responsibilities Process customer policy change requests. Secure all Trailing Documents from customers. Handle all incoming claim calls from customers and follow-up. Complete Evidence of Insurance requests. Immediately greet all customers, entering the office, in a friendly and helpful manner. Assist agents with quoting and policy processing. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Strong communication skills, both oral and written. No insurance experience required but must be willing to learn

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