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Casino Porter EVS - Full Time (Beau Rivage)

Company: MGM Resorts International
Location: Biloxi
Posted on: November 22, 2021

Job Description:

Location:Biloxi, MississippiPRIMARY PURPOSE:It is the responsibility of the Casino Porter to provide excellent guest service and create a safe and friendly environment for employees and guests while establishing and maintaining the cleanliness of assigned areas in the Casino and public areas.PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Sweeps and removes all wrappers, broken glass, ashtrays, and debris from floor
  • Cleans and dusts slot machines, including areas between machines, doors, and woodwork
  • Removes scuffmarks and drink spills
  • Cleans up biohazard areas
  • Cleans slot chairs, polishes their bases, and then returns chairs to proper position
  • Vacuums entire assigned stations, moving chairs and other objects to ensure thorough cleaning
  • Removes trash, replaces missing ashtrays, and wipes out and cleans all ashtrays and trash cans
  • Ensures all equipment is returned to department and all malfunctioning equipment is reported
  • Replenishes supplies when necessary
  • Responds to and resolves guest challenges in a timely manner and creatively solves problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties
  • Perform other job-related duties as requestedKNOWLEDGE, SKILLS, AND ABILITIES:
    • Ability to work safely, including understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions; this also includes being aware of unsafe conditions such as spills, wet areas, debris, and addressing quickly and efficiently
    • Able to effectively communicate in English, in both written and verbal forms
    • Ability to multi-task and work well in a fast paced, team-oriented environment
    • Effective listening abilities with strong judgment skills
    • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
    • Maintain a professional, neat and well-groomed appearance adhering to company standardsMINIMUM REQUIREMENTS:
      • Work varied shifts, to include weekends and holidaysPREFERRED:
        • Six (6) months of general cleaning experience
        • Experience with professional cleaning equipment
        • Experience in a similar five-star/five-diamond resort environment

Keywords: MGM Resorts International, Biloxi , Casino Porter EVS - Full Time (Beau Rivage), Hospitality & Tourism , Biloxi, Mississippi

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