PM Room Attendant
Company: Dovers Downs Inc
Posted on: November 16, 2022
Cleans, re-stocks, and maintains hotel guestrooms and suites
ensuring guest comfort, safety and satisfaction.
Principal Duties & Responsibilities:
Enhances the guest experience by providing exceptional service.
Services assigned rooms according to departmental specifications,
within allotted time.
Documents room status on assignment sheets.
Greets guests passing in corridors, establishing eye contact.
Ensures that equipment in guestrooms is operational - TV, remote
control, phones, lights, etc.
Performs turndown service.
Delivers guest request items.
Uses cleaning chemicals as instructed.
Uses safety equipment as required.
Communicates all maintenance issues to supervisor.
Executes Daily Cleaning Projects.
Secures master keys while working.
Collects/secures lost-and-found articles and turns into
Restocks housekeeping cart daily.
Trains new employees as needed.
Controls inventory of supplies.
Makes suggestions for improvements in overall operations with
emphasis on increasing guest satisfaction, revenues as well as
Establishes and maintains close working relationships with all Hard
Rockers to ensure maximum cooperation, productivity, morale and
Resolves guest issues.
Adheres to department and property policies and procedures.
Knowledge, Skills, and Abilities Required:
High school diploma or GED.
High energy level.
Good judgment and common sense.
Ability to work a flexible schedule.
Ability to communicate basic information to others.
Ability to understand and promulgate written memos, instructions,
All employees are required to complete mandatory compliance
training within thirty (30) days of hire date, then annually
thereafter. Training marked with an asterisk below must be
completed prior to reporting to their respective work area. The
below courses are required for this position:
Active Shooter Awareness Training
General Employee Safety Training
Responsible Gaming Awareness Training
Title 31 Introduction Overview
Title 31 SAR Incident Reporting Awareness Training*
Sexual Harassment Awareness for Frontline
Physical Demands How Often Environmental Conditions How Often
Standing C Extreme Cold F
Walking C Extreme Heat R
Sitting R Temperature Changes F
Lifting C Wet F
Carrying C Humid C
Pushing C Noise C
Pulling F Vibration R
Climbing R Hazards F
Balancing C Atmospheric Conditions C
Stooping C Cigarette Smoke C
Repetitive Motions C
Eye/Hand/Foot Coordination C
C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per
shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does
not exist as regular part of job)
Please check the physical strength of the job from the categories
_____ Little physical effort
_____ Light work
_____ Medium work
_____ Heavy work
__X__ Very heavy work
Keywords: Dovers Downs Inc, Biloxi , PM Room Attendant, Other , Biloxi, Mississippi
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