Remote Customer Support Representative

Company: Jevolo Ltd
Location: Biloxi
Posted on: March 7, 2023

Job Description:

Job DescriptionWe are seeking a Remote Customer Support Representative to provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, troubleshooting customer issues, and providing satisfactory solutions. The Remote Customer Support Representative must be able to work independently, be highly organized and detail-oriented, and possess excellent written and verbal communication skills.





Duties and Responsibilities:





--- Respond to customer inquiries via phone and email in a timely manner.





--- Troubleshoot customer issues and provide satisfactory solutions.





--- Manage customer accounts and ensure customer satisfaction.





--- Record customer interactions and maintain customer databases.





--- Monitor customer feedback and resolve any issues.





--- Develop and implement strategies to improve customer service.





--- Follow up with customers to ensure their issues are resolved.





--- Stay up-to-date on product and service information.





--- Adhere to customer service policies and procedures.





--- Other duties as assigned.





Everyone is welcome as long as they are motivated to learn. The work is done exclusively remotely.





Note:


You may connect with us thru: careers at giavel dot comApply for this Remote Customer Support Representative position

Keywords: Jevolo Ltd, Biloxi , Remote Customer Support Representative, Other , Biloxi, Mississippi